Feb. 22–25, 2018 | Greater Columbus Convention Center | Columbus, Ohio

frequently asked questions

General Information

How can I register to attend?

You may register in advance by mail, fax, or online beginning Nov. 20, 2017. More information can be found in the Registration section.

What are the registration deadlines?

  • Nov. 20, 2017 — Tier I (formerly Early Bird) registration opens.
  • Jan. 9, 2018 (11:59 p.m.) — Tier I (formerly Early Bird) registration ends.
  • Jan. 10, 2018 — Tier II (formerly Advance) registration opens.
  • Feb. 9, 2018 (11:59 p.m.) — Tier II (formerly Advance) registration ends. No mail/fax registrations will be processed after this date.
  • Feb. 10, 2018 — Tier III online only registration begins. 
  • Feb. 18, 2018 (11:59 p.m.) — Tier III online only registration ends. After this date, please register on site.

How much does it cost to attend?

The registration fees vary depending on your job title, your OVMA membership status, how many days you are planning to attend, and when you register. Fees for the 2018 Conference can be found on the Registration Fees page.

I will need special assistance to be able to attend the Conference. How do I make arrangements?

Attendees who need special assistance or services in accordance with the Americans with Disabilities Act are asked to notify the OVMA office at least two weeks prior to the Conference by providing a written description of how we may accommodate you. There is space available for this request on both the online and paper registration forms.

How can I pay for my registration fees?

You may pay by check or any major credit card; if registering on site, you may also pay with cash. Please note that all fees need to be paid in full at the time of registration.

What does a registration fee include?

Full Conference:

  • All sessions except labs and workshops where additional fees are required and/or space is limited
  • CE verification for veterinary professionals (up to 26 hours)
  • Access to Conference Proceedings (online & flash drive)
  • Admittance to the Exhibit Hall (except Sunday)
  • Admittance to MVC Job Fair on Saturday
  • MVC Sunday Lunch

One Day:

  • All sessions on the day attending, except labs and workshops where additional fees are required and/or space is limited
  • CE verification for veterinary professionals (up to 8 hours) 
  • Access to Conference Proceedings (online & flash drive) 
  • Admittance to the Exhibit Hall on day attending (except Sunday)
  • Admittance to MVC Job Fair (if attending on Saturday)
  • MVC Sunday Lunch (if attending on Sunday)


  • All sessions on the day(s) attending, except those that require advance registration and/or an additional fee
  • Admittance to the Exhibit Hall (except Sunday)
  • MVC Sunday Lunch (if attending on Sunday)

Should I include every session I plan to attend when registering?

Attendees are strongly encouraged (but not required) to list each session they plan to attend. This allows OVMA to assign rooms based on capacity so each attendee has a place to sit and ensures you have a record should you be audited in the future. You can edit your selections if you change your mind by logging into your online account (instructions will be in your confirmation email) or by contacting OVMA with your changes. However, if you wish to attend hands-on labs and/or special events, you must register for these in advance.

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Online Registration

What browser should I use to register online?

The online registration system is best viewed in Chrome 54, Firefox 50, or Internet Explorer 11. For the best experience, please ensure your browser is up to date. Not sure what browser you're using? Find out here.

Do I need to log in to register online?

No password is required to register online, but you will need to provide a unique email address not shared with any other registrant. If you have registered for a past MVC and/or are an OVMA Member, please use the same email to avoid creating a duplicate record. Once you have completed your registration, you will receive a confirmation number, which can be used to log in to your account and make changes to your registration.

What email address should I use to register online?

If you have registered for the MVC in the past and/or are an OVMA member, please use the same email address you provided previously when registering/joining. This ensures your registration is linked to your existing account. If you use a different email address, you will create a duplicate record in our database and will not be able to access member registration rates or your previous registration details.

If you would like to change your email address, please contact OVMA prior to beginning registration.

I share an email address with my colleagues and/or spouse. Can we register with the same email?

No. Each individual must have his/her own unique email address in order to register online. Please ask your hospital to provide an email address just for you, or create a free email account on Google, Yahoo, or any other service provider before registering. Guests do not need to provide an email address.

Why must each person provide a unique email address in order to register?

Because it is possible for different individuals to have the same name and even the same mailing address, our system identifies registrants by their email addresses, which are typically used by only one person. This ensures the correct record is linked to the correct person.

How do I register multiple attendees online?

Please see "Group Registration & Hospital Staff Passes" below.

I've already submitted my registration. Can I go back later and edit it?

Yes. Log in to your profile with the email address you used to register and the confirmation number found in your confirmation email. Once logged in, click the green "MODIFY" button at the top left. To modify your contact information, click the "Information" link next to your name. To add/remove/edit your session selections, register for a special event, or add a guest, click "Registration." Be sure to continue all the way to the payment page and click "Finish," even if you do not need to submit a payment.

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Mail/Fax Registration

How can I pay for my registration fees?

You may pay by check (by mail) or any major credit card (either mail or fax).

Am I required to provide an email address when registering by mail/fax?

No, but if you would like to receive a confirmation email once your registration is processed by OVMA staff, a unique email address for each individual must be provided. This will also allow you to log in and make modifications to your registration prior to the Conference.

Please note, you will not receive an email confirmation if you opt not to provide a unique email address. Your only confirmation will be sent via postal mail in mid-February.

I'm registering multiple people. Do they all need to fill out a separate form?

It depends on the registration type. Veterinarians should fill out the form designated for veterinarians only, and each needs to fill out his/her own separate form. (Download Registration Forms PDF) registrants should use the form designated for technicians, hospital staff and other professionals, which contains space for up to three attendees. You may make as many copies of the form as needed; as long as they are sent together, you need fill out the payment section only once.

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Group Registration & Hospital Staff Passes

Am I able to register multiple people from our clinic at one time?

Yes. If you are registering multiple DVMs by fax or by mail, please complete a separate DVM registration form for each individual. You may register up to three non-DVM individuals using the staff registration form; please make copies of the form as needed. (Download Registration Forms PDF)

You may also register multiple individuals online. Follow the prompts to add as many veterinarians, technicians and/or staff as needed. Detailed instructions can be found here.

Another option to register multiple individuals is to purchase a Hospital Staff Pass (see next question).

What is a Hospital Staff Pass?

Hospital Staff Passes allow an organization’s staff to attend the MVC without earning CE credit.

Who can use a Hospital Staff Pass?

Hospital Staff Passes may be used by any non-veterinarian / non-technician staff members of a veterinary facility.

How Does a Hospital Staff Pass work?

Each Pass can be used for the equivalent of four days (24 hours) worth of sessions. The Pass can be used on any day or combination of days by any eligible staff person (see above), and it is transferrable among individuals throughout the Conference.


  • A different staff member uses the Pass for all six hours of each day.
  • One staff member picks up the badge in the morning and passes it off to another staff member in the afternoon. This can be repeated by the same or different staff members the other three days.
  • Four staff members all attend six sessions on one day.

If you have an idea of how you would like to use a Hospital Staff Pass but aren't sure if it is permitted, please contact OVMA.

How can I purchase Hospital Staff Passes?

To register by fax or mail, use the staff registration form to select the number of Passes you wish to purchase. If purchasing online, follow the prompts during the registration process. If you need help, detailed instructions can be found here.

I am purchasing a Hospital Staff Pass. Do I need to provide names of the staff members who will be using it?

Because Passes are listed under the hospital name, not the individual attendees’ names, you do not need to provide names for these attendees.

Do Hospital Staff Passes include CE verification?

No. If you need verification for license renewal, you must register as an individual attendee.

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When will I get my confirmation packet and name badges?

Confirmation packets and badges will be mailed the week of Feb. 5, 2018, to attendees who register by the Tier II cut-off date.

I registered multiple people from our office. How will we receive confirmation?

Each person will receive an individual confirmation by e-mail (if a unique e-mail address for each registrant is provided) and postal mail.

I submitted my registration form by Feb. 9, but did not get a confirmation or registration materials in the mail. What should I do?

If you pre-register by the cut-off date but do not receive your confirmation packet, please visit the on-site attendee assistance counter when you arrive at the MVC.

What if I forget to bring my badge to the Conference?

The OVMA strongly encourages you to bring your entire confirmation packet with you to the Conference so you have everything you need. Should you forget your badge, however, you may request a new one when you arrive on site by visiting the Attendee Assistance counter. However, please be aware that there is a $5 replacement fee for lost name badges.

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Attendee Badges

What information will be shown on my badge?

Badges show attendee first name or nickname, full name, location and attendee type, like this:

Dr. Robert Jones
Columbus, Ohio

When registering, please type/print your name exactly as you would like it to appear on your badge.

What information is encoded in the QR code?

The above details—along with the company, mailing and email addresses, and phone number (if provided)—are encoded in the bar code and may be scanned by exhibitors.

What if I don't want exhibitors to receive my email address?

If you do not wish to share your contact information with exhibitors, politely decline to have your badge scanned.

Do I need to wear my badge at all times?

Yes. Badges are required for entry into all MVC sessions, labs, special events, and the Exhibit Hall. If you lose or forget your badge, you may request a new one at the Attendee Assistance counter for a $5 replacement fee.

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Changes, Cancellations, & Transfers

How can I make changes to my registration?

You may add/edit your shedule until registration ends by following the instructions below and/or in your confirmation email. 

  1. Log in to your attendee profile using your email address and confirmation number. 
  2. On the Registrant Details page, click the "MODIFY" button on the top left of the page. 
  3. Click the "Registration" button next to your name to edit your session selections. On the next page, you will be able to select/remove sessions. If you need to change your mailing address or other contact details, click the "Information" link. 
  4. Continue clicking "Next" until you get to the payment page; click "Finish" to save your changes.

After registration closes, you may contact OVMA with the changes you wish to make.

What if I have to cancel my registration?

If personal or professional circumstances prevent a registrant from attending the Conference, the OVMA will refund your Conference registration fees, less a $20 administrative fee plus 10% of fees paid, provided a written request is received before 6 p.m. EST on March 7, 2018. Conference refunds will not be granted after this date. Refunds will be granted for specialty programs and functions (including wet labs) in accordance with the above cancellation fee, providing the participant’s space can be filled by another attendee and/or no charges are assessed the OVMA as a result of the cancellation.

Can I transfer my registration to someone else?

If you are no longer able to attend, your registration may be transferred to another person on your staff with the same registration type (e.g., technician to technician). Contact OVMA prior to the pre-registration closing date, or the new attendee may bring the original badge and registration materials to the on-site registration desk to receive a new name badge.

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