FAQs

VIRTUAL MVC

Registration

How do I register for the Virtual MVC?

You can register online (preferred method) or by filling out a paper form and mailing it to OVMA with your payment.

Can I register multiple people at the same time?

Yes. If registering online, simply follow the prompts to add all your staff. If registering by mail, each attendee should complete their own form. You can send all forms together with one payment.

Can I pay by check?

Registrants are able to pay by check; simply select that option on the payment page. Checks should be made payable to OVMA and mailed to 1472 Manning Pkwy., Powell OH 43065 within seven days of registration.

Be advised that any registrant with an outstanding balance will not be able to access the MVC Virtual Platform until payment is received in full.

Can I request a purchase order?

We are able to keep our registration prices low by encouraging our 6,000+ attendees to self-register online, thus freeing our staff to focus on high-level planning and preparation. In rare instances, we may at our discretion issue an invoice or purchase order upon request, but in the vast majority of cases, we cannot accommodate this request.

If your organization requires prior approval for payment, please refer to the registration fees to create your own purchase order. There are no service fees or taxes in addition to the posted registration rates.

Can I also register for the live, in-person MVC?

Yes! If registering online, choose the in-person registration option of your choice, then on the Session & Event Selection page, check the box next to "Virtual MVC - Hybrid Add On" at the bottom.

If registering by mail, be sure to select your in-person options (purple box) and the hybrid add-on (green box).

Do I need an email address to register for and attend the Virtual MVC?

Yes. Not only is this your primary identifier to ensure all your information (contact details, past registrations, payments, membership, etc.) is linked to you, but you will also use it to log in to the MVC Virtual Platform. Please do not unsubscribe from/opt out of emails from OVMA, as this will prevent you from receiving your login password.

What if I need to cancel my registration or transfer it to someone else?

If you no longer wish to attend the MVC, you may cancel your registration or transfer it to another individual. Partial refunds of 75% of the fee paid will be issued for cancellations received by Feb. 21, 2021, at 12 p.m. ET. There will be no refunds issued after this date. Refer to your confirmation email for instructions on how to cancel or transfer your registration.

What does the registration fee include?

Virtual attendees have 90 days of access to all recorded sessions, the Virtual Exhibit Hall, and Virtual Mind & Body sessions, as well as the online conference proceedings and MVC mobile app.

Do I need to sign up for virtual sessions during registration?

No, you do not need to select individual sessions, unless you would like a record for your reference.

Return to FAQs page | Back to Top

Continuing Education

Is the MVC an approved provider of veterinary continuing education?

OVMA is an OVMLB-approved provider of continuing education. Historically, the majority of states accept the Ohio Veterinary Medical Licensing Board's approval of MVC programming within their own state, with the exception of Texas.

What other organizations approve MVC's content?

Click here to find out what other organizations accept the MVC for licensure.

How many hours of CE will be offered?

The Virtual MVC will offer 108 hours of educational sessions. Please see the CE schedule or download the Registration Program to see what sessions will be offered virtually.

How many hours of online CE can I claim for license renewal?

The amount you may earn by participating in the Virtual MVC varies by state. In Ohio, veterinarians may earn all 30 of their hours online for their 2022 license renewal (note, this is a temporary exception to OVMLB rules).

Please check with your licensing board to determine how many hours of online CE you can use toward license renewal and whether presentations need to be viewed live rather than pre-recorded.

Are MVC sessions RACE approved?

Additionally, the RACE application process for a program of MVC's size involves an expense of several thousand dollars, which would have to be passed on to attendees. Therefore, the MVC does not file for RACE approval.

Will I receive a CE certificate?

Registered attendees will be able to access a Certificate of Particpation & Record of Continuing Education, on which they can list the sessions they attended and whether they viewed them live or on demand. More information will be provided to registrants via email as the conference nears.

Are the sessions presented live or pre-recorded?

The virtual MVC is not live. The sessions available on the MVC Virtual Platform are recorded at the live in-person conference. They will be available on demand beginning Feb. 23.

Will I be able to access session notes and presentations?

Yes, provided the speaker shares these documents.

Are there any restrictions on what sessions/content I can view?

No, you may participate in/view any and all virtual sessions you'd like! To see which sessions will be recorded and made available on the Virtual Platform, please see the CE Schedule.

Session recordings will be available 24/7 from Feb. 23 through May 24.

Return to FAQs page | Back to Top

Accessing the Virtual Platform

Virtual attendees will receive their login information by email on Feb. 22. Another email will be sent out on Feb. 23 when the platform is open and you can log in.

If you register after Feb. 23, please note, it may take up to one business day to activate your account. You will receive an email when you are able to log in. If you do not receive this email within one business day, please check your spam folder or contact OVMA for assistance.

Help! My login information isn't working.

Make sure you are using the email you used to register. If you aren't sure what email is on file, please contact OVMA to check.

Your email address is not case sensitive; however, the password is. Make sure to include the exclamation mark and no additional spaces before or after.

The password should be typed or copied/pasted EXACTLY as follows:
MVC2022!

Where do I go to view the session recordings?

The Virtual MVC is hosted on a separate platform. Click below to go to the website.

Log In Now »

What devices/browsers can I use?

Please see the tech specs for details on compatible hardware and software.

What if I need help accessing the Virtual Platform?

See the tech specs page for hardware and software requirements, as well as troubleshooting tips. Please note, OVMA is NOT able to provide individual tech support to attendees beyond what is shown on the aforementioned page.

When can I view the presentations?

The Virtual platform will go live on Feb. 23 and remain open until May 24. You can log in and watch session recordings any time during that 90-day period, as many times as you wish.

Return to FAQs page | Back to Top

What devices can I use to access the virtual conference?

In addition to desktop and laptop computers, you can participate in the virtual MVC using a smartphone or tablet with internet access (wi-fi or cellular). Please ensure your device is using one of the following operating systems:

Windows 7 or later
Mac OS X 10.9 or later
iOS 10 or later
Android*

*If you are using an Android device, please ensure you open the MVC Virtual Platform directly from a browser and not from a mail app.

For help on using various devices to connect, please see below resources.

Not sure what OS and/or browser you're using? Check here.

Do I have to use a certain internet browser?

The following browsers are supported:

Chrome 60 or greater
Firefox 52 or greater
Edge 14 or greater
Safari 10 or greater
Please note, Internet Explorer is NOT supported.

If you are using an Android device, please ensure you open the MVC Virtual Platform directly from a browser and not from a mail app.

Not sure what OS and/or browser you're using? Check here.

I am licensed through the CCPDT or sanitary board. Where can I find the form to report my CE?

CE reporting forms for the Certification Council for Professional Dog Trainers (CCPDT) and the Sanitarian Advisory Board are in the handouts section of each Animal Behavior (CCPDT) and Public Health (Sanitarian) track.

Prior to the first day of the conference, we strongly encourage you to test your browser to ensure it meets the technical requirements of the MVC Virtual Platform. Test Your Browser Now»

Note: This test WILL NOT WORK on Internet Explorer, as this browser is NOT supported.

When will I receive my login credentials?

If you registered by the Tier I cutoff, you will receive your login and password the Friday prior to the Conference. If you register after this date, you will receive your login within one business day.

What devices can I use to access the virtual conference?

In addition to desktop and laptop computers, you can participate in the virtual MVC using a smartphone or tablet with internet access (wi-fi or cellular). Please ensure your device is using one of the following operating systems:

Windows 7 or later
Mac OS X 10.9 or later
iOS 10 or later
Android*

*If you are using an Android device, please ensure you open the MVC Virtual Platform directly from a browser and not from a mail app.

For help on using various devices to connect, please see below resources.

Not sure what OS and/or browser you're using? Check here.

Do I have to use a certain internet browser?

The following browsers are supported:

Chrome 60 or greater
Firefox 52 or greater
Edge 14 or greater
Safari 10 or greater
Please note, Internet Explorer is NOT supported.

If you are using an Android device, please ensure you open the MVC Virtual Platform directly from a browser and not from a mail app.

Not sure what OS and/or browser you're using? Check here.

I need special accommodations under the Americans with Disabilities Act. How do I make this request?

Please contact us by Feb. 1 to request accommodations.

How do I log in to the MVC Virtual Platform?

Instructions and login information will be provided via email the day before the Conference. You will be able to test your login credentials during the technology test period on Tuesday, Feb. 16, between 9:30 and 11:30 a.m. EST.

If I have technical difficulties during the live conference, can someone help me?

Our service provider will offer live tech support during the MVC (Feb. 16-20, 2021, from 9:30 a.m. to 5:45 p.m. EST) for attendees who experience difficulties with the Virtual Platform. Please use the designated help desk; do not call the OVMA office for assistance.

Please note, we cannot provide technical assistance after Feb. 20, 2021. Additionally, OVMA is not responsible for attendee technology and/or equipment failures that prevent access to the Virtual Platform.

Logging In

Enter your email address you registered with and MVC2021! into the Registrant login box, located in the right sidebar (on desktop) or under the 3 horizontal lines (on mobile). You can change your password on the next screen if you wish, but please write it down or save it, as MVC staff will not be able to retrieve it for you.

Click here to enlarge image

Updating Your Profile

When you log in, you will be redirected to your profile page.
Add any information you wish to include; fields marked with a * are required, but everything else is up to you!
You can change your password on this page if you wish, but be sure to save it, as MVC staff will not be able to retrieve it for you.
Click Save once complete.
Note: This information may be obtained by exhibitors with whom you interact in the Virtual Exhibit Hall.

Browsing the Virtual Exhibit Hall

Click on the "Exhibit Hall" tab and select "Visit Exhibit Hall."
Featured Exhibitors are on the landing page. Check in at all featured booths to enter a raffle to win an Amazon gift card! Learn more about this »
Click the "Exhibitors" tab to view the rest of the exhibitors.
Be sure to check in at all booths to make a donation to OAHF! Learn more about this »

How do I check in to a booth? Look for text that says "Help OAHF and [Company Name] ensure a brighter future for animals!” (Located at the top of most booths under the logo; for other booths, it may be at the bottom.) Check the box and click submit. In featured booths, scroll to the bottom of the page and look for the blue box that says “Get rewarded for your visit” and repeat the above process.

Viewing Sessions

Click on the Session tab in the menu bar, then select today's date.
Click on the track containing the session you want to watch.
Click on the blue "View Sessions" button.
Instructors: Meet the speakers in the "Speakers" tab and learn about sponsors in the "Sponsors" tab.
Handouts: Download notes and any other supplemental documents in the "Handouts" tab.
Opening Presentations: In the "Contents" tab, click the title of the session you want to view and click the "Watch Session" button on the right side. (Note: This button will appear 5 minutes prior to the start of the session.)
Submitting questions: When the session opens, you can ask questions in the chat box to the right of the presentation screen. The speaker will refer to these messages during the Live Speaker Q&A at 3:15 p.m. EST.
Networking & Discussions: Connect with other attendees and discuss the presentations in the "Discussion" tab.
Session Evaluation: After the presentations end, submit a rating for the track in the "Rate" tab.

Will there be an Exhibit Hall?

Yes! We will be hosting a Virtual Exhibit Hall, which attendees will be able to access 24/7 once the conference begins. Additionally, we will hold a live Exhibit Hall hour following the end of concurrent sessions each day from 3:45 to 4:45 p.m.

Who will have access to my personal information?

The OVMA will not release your contact information to non-exhibiting companies, and we will never provide or sell your email address to any non-exhibiting/sponsoring third parties. Please be aware, however, that the contact information you provide may be obtained by Exhibitors with whom you interact in the Virtual Exhibit Hall.

Are there any exhibitor giveaways?

One of the best parts of the MVC is the exhibition—including the freebies! Although we cannot promise you'll be able to score the usual amount of free pens, bags, and stress balls, many exhibitors will offer raffles or show specials.

The MVC will also make a donation to the Ohio Animal Health Foundation for every booth you check in to. Additionally, we will be raffling off daily and grand prizes for attendees who visit and check in at featured booths! Learn More»

How do I "check in" to a booth?

Look for text that says "Help OAHF and [Company Name] ensure a brighter future for animals!” (Located at the top of most booths under the logo; for other booths, it may be at the bottom.) Check the box and click submit. In featured booths, scroll to the bottom of the page and look for the blue box that says “Get rewarded for your visit” and repeat the above process.

FAQs

Registration

Can I register multiple people at the same time?

Can I pay by check?

Can I request a purchase order?

Continuing Education

What other organizations approve MVC's content?

How many hours of CE will be offered?

How many hours of online CE can I claim for license renewal?

Are MVC sessions RACE approved?

Will I receive a CE certificate?

Accessing the Virtual Platform

What devices can I use to access the virtual conference?

Not sure what OS and/or browser you're using? Check here.

Do I have to use a certain internet browser?

Not sure what OS and/or browser you're using? Check here.

I am licensed through the CCPDT or sanitary board. Where can I find the form to report my CE?

Prior to the first day of the conference, we strongly encourage you to test your browser to ensure it meets the technical requirements of the MVC Virtual Platform. Test Your Browser Now»

Note: This test WILL NOT WORK on Internet Explorer, as this browser is NOT supported.

When will I receive my login credentials?

What devices can I use to access the virtual conference?

Not sure what OS and/or browser you're using? Check here.

Do I have to use a certain internet browser?

Not sure what OS and/or browser you're using? Check here.

I need special accommodations under the Americans with Disabilities Act. How do I make this request?

How do I log in to the MVC Virtual Platform?

If I have technical difficulties during the live conference, can someone help me?

Logging In

Updating Your Profile

Browsing the Virtual Exhibit Hall

Viewing Sessions

Will there be an Exhibit Hall?

Who will have access to my personal information?

Are there any exhibitor giveaways?

How do I "check in" to a booth?

WE'VE GOT ANSWERS.